Frequently Asked Questions

Signature Insurance Brokers (SIB) is an independent insurance brokerage firm based in Dbayeh, Lebanon. We help individuals and businesses find the right insurance coverage by comparing options from multiple insurance companies. Unlike agents who work for one insurer, we work for you.

As an independent broker, we compare policies from multiple insurance companies to find you the best coverage at competitive rates. We save you time by doing the research, explain complex terms in plain language, and advocate on your behalf when you need to file a claim. Our service costs you nothing extra - we're paid by the insurance companies.

No, our consultation and quote services are completely free. We earn our commission from the insurance companies when you purchase a policy through us. This means you get expert advice and comparison shopping at no additional cost to you.

We offer a comprehensive range of insurance products including: Car Insurance (TPL and comprehensive), Health Insurance (individual and family plans), Life Insurance, Travel Insurance, Home Insurance, Business Insurance, and Marine Insurance. Our AI assistant can provide instant quotes for car and health insurance, while our team handles other types.

We partner with Lebanon's leading insurance providers including Fidelity, AXA, SNA Allianz, Solidarity, Mearco, and Swan International Assistance (SIA). Each company offers different products and pricing, allowing us to find the best match for your specific needs and budget.

Health insurance covers medical expenses while you're alive - hospitalization, doctor visits, medications, and treatments. Life insurance provides financial protection for your beneficiaries (usually family) in the event of your death. Many people need both types of coverage for comprehensive protection.

TPL (Third-Party Liability) is the minimum required coverage by law. It covers damage you cause to other vehicles and people but doesn't cover your own car. Comprehensive coverage includes TPL plus protection for your own vehicle against collision, theft, fire, natural disasters, and vandalism.

Yes! We provide coverage for all vehicle types including standard vehicles, electric vehicles (BMW i-series, Mercedes EQ, etc.), and Chinese/Tesla brands (BYD, NIO, Xpeng, etc.). Some insurers have specific products for different vehicle categories, and we'll find the best option for your car.

Sports and luxury vehicles (Porsche, Ferrari, Lamborghini, BMW M-series, etc.) require special handling due to their higher values and unique risk profiles. Our team will work with you directly to find appropriate coverage for these vehicles.

Yes! We offer family plans that cover 2-6 members under a single policy. Children under 18 must be included in a family plan (they can't be insured alone). Adult children 25 and older need their own individual plan. Family plans typically offer better value than separate individual policies.

Health insurance plans come in different classes - typically Class A, B, SP (Special), and Luxe. Each class offers different coverage limits, hospital network access, and benefits. Class A is basic coverage, while Luxe provides the highest limits and most comprehensive benefits including international coverage options.

Coverage for pre-existing conditions varies by insurer and plan. Most policies have waiting periods before certain conditions are covered. We'll help you understand the specific terms and find a plan that best addresses your health situation.

You can get a quote in several ways: use our 24/7 AI assistant for instant car and health insurance quotes, call us at 71 222 888, or email support@sib.com.lb. For car insurance, we'll need your vehicle details. For health insurance, we'll need ages of all people to be covered.

Once you select a policy, our team handles all the paperwork and coordination with the insurance company. We'll guide you through any required documentation, process your application, and ensure your coverage is activated. You'll receive your policy documents and can reach out to us anytime for support.

Absolutely! Claims support is one of our most valuable services. When you need to file a claim, we guide you through the process, help with documentation, and advocate on your behalf with the insurance company. We're on your side to help ensure fair and timely claim resolution.

Payment options vary by insurer and policy type. Many insurance companies offer installment plans for annual premiums. We'll discuss available payment options when presenting your quote and help you choose what works best for your budget.

Yes, Signature Insurance Brokers is fully licensed and regulated in Lebanon. We operate in compliance with all local insurance regulations and maintain the highest standards of professional conduct.

We take data privacy seriously. Your personal information is used only for providing insurance services and is shared only with insurance companies for the purpose of obtaining quotes and processing policies. We never sell your data to third parties.